AI agency in Vienna
AI agency in Vienna for SMBs across Austria
Neuklick builds AI agents and automated processes for small and mid-sized businesses. Not as consulting that leaves a recommendation behind, but as software that runs afterwards. We are based in Vienna-Alsergrund and work on site in Vienna or remotely across Austria.
What sets us apart from consulting
Most AI offerings end with a concept, a workshop, or a list of recommendations. The business is then left with exactly the work it had before, plus a presentation. We build the thing itself and hand it over so you can carry on without us.
Company knowledge first, then the agent
An agent without your knowledge invents answers. So we first move processes, templates and documents into a searchable system, and put the agent on top of that.
On the systems you already run
Email, calendar, accounting, industry software. We connect what is already in use instead of assuming you will switch systems.
One person who stands behind it
You talk to the person who also builds. No handover to a team you never meet.
GDPR and the EU AI Act from the start
Hosting in the EU, data stays there, and we say up front what is legally possible and what is not. For a conservative audience that is not an extra, it is the precondition.
Where businesses most often start
One piece is enough to begin with. You do not have to rebuild the whole business to see a benefit.
Working in a specific industry? A dedicated page for insurance brokers
How a project runs
Initial consultation, free
Fifteen to thirty minutes. We look at which process costs you the most time and say honestly whether automating it is worth it. Sometimes the answer is no.
Mapping the process
In Vienna preferably at your desk, otherwise remotely via screen share. An hour of watching shows more than three phone calls.
Build and trial run
We build the process and first run it on real but uncritical cases, so mistakes surface before the business depends on it.
Handover and operation
You get documentation explaining what happens under which condition, so later changes stay traceable, with or without us.
On site in Vienna, remote across Austria
Our office is in Vienna-Alsergrund. In and around Vienna we prefer to map processes on site, because watching reveals things no description contains: where someone hesitates, which step gets done twice, which question always goes to the same colleague. For businesses in Graz, Linz, Salzburg or Innsbruck the same session runs remotely. That changes the first appointment, not the result.
Frequently asked questions
- What does working with an AI agency cost?
- It depends on how many systems are involved and how clearly the process is described today. We quote a fixed price only after mapping it, because a number before that would be a guess. The initial consultation is free and without obligation.
- Do we have to replace our existing software?
- In most cases no. The goal is to connect the programs already in use. Replacing one only becomes a topic if it technically allows no connection at all, and even then we discuss alternatives openly.
- Do you only work with businesses in Vienna?
- No. We are based in Vienna and work across Austria. In and around Vienna an on-site appointment is easy; otherwise the mapping session runs remotely via screen share.
- How do you handle GDPR and the EU AI Act?
- We host in the EU and keep the data there. Whether a project falls under the EU AI Act, and what duties follow from that, we clarify before building rather than after. Where something is legally delicate, we say so instead of working around it.
- How long until something is running?
- A single process is usually live within one to two weeks. A larger project takes longer but is broken into pieces, so the first benefit does not wait until the end.
Let's talk about one concrete process
Fifteen minutes is enough to establish whether automation is worth it for you. If it is not, we will say so.
Book a consultation